Lantronix Server 900-653-R Manual do Utilizador descarregar pdf (Página 71)

Appendix A: Troubleshooting and Contact Info

xDirect User Guide 71

Technical Support

United States

Phone: (800) 422-7044

Please check our online knowledge base or send a question to Technical Support at http://

www.lantronix.com/support.

Europe, Middle East and Africa

Phone: (33) 13-930-4172

Firmware downloads, FAQs, and the most up-to-date documentation are available at http://

www.lantronix.com/support

When you report a problem, please provide the following information:

 Your name, and your company name, address, and phone number

 Lantronix model number

 Lantronix serial number/MAC address

 Firmware version (on the first screen shown when you Telnet to the device)

 Description of the problem

 Status of the unit when the problem occurred (please try to include information on user and

network activity at the time of the problem)

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Lantronix Server 900-653-R Manual do Utilizador Página 71