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SecureLinx Spider/SpiderDuo User Guide 131
F: Technical Support
If you are unable to resolve an issue using the information in this documentation, contact the
following resources.
Technical Support US
Check our online knowledge base or send a question to Technical Support at
http://www.lantronix.com/support
.
Phone: (800) 422-7044
(949) 453-7198
Technical Support Europe, Middle East, Africa
Phone: +33 1 39 30 41 72
Email: mailto:eu_te[email protected]m or mailto:eu_support@lantronix.com
Firmware downloads, FAQs, and the most up-to-date documentation are available at
http://www.lantronix.com/support
.
When you report a problem, please provide the following information:
Your name, and your company name, address, and phone number
Lantronix model number
Lantronix serial number
Firmware version
Description of the problem
Target computer interface (PS/2 or USB) and video format
Status of the unit when the problem occurred (please try to include information on user and
network activity at the time of the problem)
- SecureLinx Spider™ 1
- User Guide 1
- Copyright and Trademark 2
- LINUX GPL Compliance 2
- Warranty 2
- Contacts 2
- Disclaimer and Revisions 3
- Documentation Changes 3
- Revision History 3
- Table of Contents 4
- 5: Web Browser Access 43 5
- 6: Remote System Control 44 5
- 7: Interfaces 53 6
- 8: User Accounts 73 6
- 9: Services 79 7
- 10: Maintenance 92 7
- 12: Command Reference 104 7
- List of Figures 9
- List of Tables 11
- 1: About This Guide 13
- Conventions 14
- Additional Documentation 14
- 2: Overview 15
- Functionality 16
- Technical Specifications 18
- SpiderDuo Overview 19
- Product Information Label 23
- 3: Installing the Spider 24
- Figure 3-4 Spider Prompts 26
- Table 3-2 Spider LEDs 26
- Target Computer Setup 29
- Client Server Setup 31
- Network Environment 31
- Spider Power 32
- 4: Installing the SpiderDuo 33
- Computer Input 34
- Item Part Number 39
- PCU Power 41
- 5: Web Browser Access 43
- 6: Remote System Control 44
- Button Keys 45
- Auto Video Adjustment 48
- Screen Display Adjustments 48
- Single and Double Mouse Modes 48
- Local Cursor 48
- Optimizing Video 49
- Keyboard Functions 50
- Telnet/SSH 51
- Telnet Console Use 52
- 7: Interfaces 53
- Network Basic Settings 54
- LAN Interface Settings 55
- Serial Port Settings 56
- KVM Console Settings 57
- Transmission Encoding 59
- KVM Console Type 59
- KVM Console Deployment 59
- Keyboard/Mouse 60
- Keyboard/Mouse Settings 61
- Keyboard Model 62
- Key Release Timeout 62
- Country Code 62
- USB Mouse Type 62
- Mouse Speed 63
- Virtual Media 65
- Virtual Media Active Image 66
- Drive Redirection 66
- Virtual Media Options 67
- Image on Windows Share 67
- Floppy Image 68
- User Interface Settings 71
- Configure VIP 72
- 8: User Accounts 73
- User and Group Management 74
- User Permissions 75
- Remote Authentication 76
- Table 8-8 LDAP 77
- Table 8-9 RADIUS 78
- Table 8-8 LDAP (continued) 78
- 9: Services 79
- Security 80
- HTTP Encryption 81
- Login Limitations 81
- KVM Encryption 82
- Certificate 83
- Event Log 85
- Event Log Assignments 86
- KVM Search 88
- Power Management 89
- SpiderDuo Power Control Unit 90
- Wake-On LAN 90
- Enable WOL 91
- 10: Maintenance 92
- Configuration 93
- Update Firmware 94
- View Event Log 95
- Unit Reset 96
- Figure 10-7 Unit Reset Page 97
- Figure 11-1 Spider VIP Page 101
- 12: Command Reference 104
- Configuration Commands 105
- Connect Commands 106
- SSH Key Commands 107
- History Commands 108
- Network Commands 108
- Parameters 109
- Description 109
- Version Command 110
- Date/Time Command 111
- VIP Commands 111
- User Commands 112
- User Group Commands 113
- Security Commands 114
- Sysconfig Commands 115
- Device Commands 115
- OEM Customization Commands 116
- Power Commands 117
- Serial Port Commands 117
- WOL (Wake on LAN) Commands 118
- USB Host Disk Commands 118
- Reboot Commands 119
- Diagnostic Commands 119
- Group Permissions 119
- A: Troubleshooting 121
- B: Virtual Media Example 123
- Figure B - 6 Linux PC Window 126
- Figure 2-6 127
- D: Mounting Bracket Kit 128
- Lantronix 129
- Part Number 129
- E: PCU Safety Information 130
- F: Technical Support 131
- G: Compliance 132
- RoHS Notice 133
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